Terms and conditions of Sale


MilláSu offers products from MilláSu collections (hereinafter “Product(s)”) for sale directly to its customers through this site www.millasu.com (hereinafter the “Site”). The sale of Products on the Site is subject to these Terms and Conditions of Sale (hereinafter “Terms of Sale”). The Products offered for sale on the Site are sold by MilláSu, a company organized and existing under Dutch laws, with registered in The Netherlands, Tax code and VAT registration No. NL001242564B30, Economic and Administrative Index No. 72926910.



2.1. The Products displayed on the Site are offered for sale to individuals over the age of 18 (hereinafter “Consumer(s)” or “You”), acting for reasons not related to the commercial activity, craft, entrepreneurial or professional activities that they carry out. The purchase of the Products on the Site is permitted only to individuals who are 18 years of age or over, or those under 18 years old with the consent and supervision of a parent or guardian. MilláSu does not knowingly collect personal information on the Site from or about minors.

2.2. Before confirming and sending the purchase order, You must read these Terms of Sale and the PAYMENT, SHIPPING & RETURNS carefully. These Terms of Sale, together with the Privacy Policy and the PAYMENT, SHIPPING & RETURNS contain the rules governing the contract between You and MilláSu for the purchase of Products through the Site.



3.1. For each Product offered for sale on the Site, a picture of the Product concerned will be displayed on the Site, together with the unitary price, the colours and sizes available. The images are used only as an example of the Product; MilláSu cannot, therefore, be held responsible for any graphic misrepresentation of the Product on the Site.

3.2. To purchase a made to measure item, You shall e-mail at order@millasu.com.



4.1. Prices of the Products available for sale on the Site are in Euros. While we will make all the possible efforts to ensure that all prices displayed on the Site are accurate and up-to-date, we may not exclude that errors may occur. If an error in the price of the Products You ordered is identified after the Order Confirmation, MilláSu will contact You and ask You if you want to re-confirm the order at the correct price or to cancel it. If MilláSu is not able to contact You, it will cancel the order.

4.2. The amount that appears at the end of the purchase procedure, before the order is confirmed, also includes shipping costs.

4.3. The following payment methods are available: PayPal. For other payment methods You can contact at order@millasu.com

4.4. The made to order item wordt pas gemaakt after Your payment details have been verified and only after having received the charging authorisation from Your bank.  MilláSu also reserves the right to check Your PayPal account data after the purchase if any anomalies arise in relation to the transaction or there are grounds to suspect fraudulent and/or unauthorised use of said payment method.



5.1 The Products will be dispatched to the address provided when the Order Form was completed. For security reasons, MilláSu will not ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and its address.

5.2 Unless specified otherwise, Shipping costs shall be borne by You and will be itemized on the e-mail that you send.

5.3. All purchases will be delivered by a selected courier service between Monday and Friday, excluding Saturdays, Sundays and local or national holidays, from the day after the Order Confirmation is sent to You, and after 1 to 2 weeks when the made to order or made to measure items are ready to send. In any case, MilláSu will not be responsible for delays that are unforeseeable and/or attributable exclusively to the Courier.

5.4. In the event of problems or if You do not receive the Products, please contact MilláSu using the email address indicated in the “Contact” section of the Site. MilláSu reserves the right not to respond to complaints sent after 7 (seven) calendar days from receipt by You of the Order Confirmation.



6.1. MilláSu reserves the rights to change or correct these Terms of Sales, the Privacy Policy and the Information on the Right of Withdrawal, as well as the Products offered for sale on the Site and their prices, at any time and without notice to You. MilláSu invites You to carefully check the Terms of Sale and the Privacy Policy every time You use the Site to make a purchase.

6.2. However, there may occasionally be typographical errors, incorrect statements or omissions (hereinafter “Errors”) regarding the description of the Product, the price, any promotions, offers and the availability of the Product concerned. MilláSu reserves the right, at any time and without notice to You, to correct such errors, to change or update information, to revoke offers containing such Errors and to cancel any order at any time prior to shipment, even after sending an order and even if the Order Form was confirmed and the amount charged to the payment method used during purchase. In such circumstances, the amount charged to the payment method used at the time of purchase will be refunded to You.

6.3. All changes and/or corrections mentioned above will apply only to purchase orders submitted subsequently to the date of the change or correction effected by MilláSu. In particular, You will be charged the amounts that appear on the Site at the time of Order Confirmation, provided that the Products ordered are available at that time.



7.1. Products must be checked by You at the time of delivery to You to ensure that they correspond to the Products You ordered.

7.2. Any anomalies identified at the time of delivery (including without limitation any tampering or damage to the packaging, damage to the Products, items missing with respect to the Transport Document, non-conformity to the Products ordered, defective Products, etc.) may be indicated by the Consumer directly to the carrier, entering a comment handwritten and signed in the delivery note. In such circumstance the Consumer will not be required to accept the Products and may return them directly to the Courier.



8.1. All items offered on Millasu.com comp;y with the Dutch law. It is the buyer’s responsibility to check with local authorities about importing or using the products ordered.



9.1. All the content on the www.millasu.com Site including trademarks, copyright, corporate images, works, images, photos, dialogues, music, sound, video, documents, designs, figures, logos, menus, web pages, graphics, colours, patterns, tools, printed characters, drawings, diagrams, layouts, methods, processes, features and software (collectively, the Content), are the property of and/or exclusively available to MilláSu and its content suppliers, and are protected by Dutch copyright and other intellectual property laws.

9.2. The Consumer shall not reproduce, publish, distribute, view, modify, create works from or benefit in any way, in whole or in part, from the Content, without the prior written consent of MilláSu or its content suppliers, depending on the case, unless, however, with this document MilláSu provides authorisation for the Consumer to view, download and print the pages of the Site in hard copy, solely for personal and not commercial use.

9.3. MilláSu has the right to lay claim to ownership of any Content published on the Site, at any time, and to oppose any use, distortion or modification of any such Content.



10.1 If You have any complaint or if You need any information or assistance in relation to the Site or the purchase procedure, please fill in the form in the “Contact Us” section on the Site or You may contact MilláSu at the Email Address indicated under the same section.